Effective Date: May 26, 2026

At Serino & Nocon LLP, we respect your privacy and are committed to protecting the confidentiality of the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information collected through our website, communications, and SMS/text messaging services, including communications sent through 10DLC messaging systems.

By using our website or communicating with our firm, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you contact our firm, submit information through our website, or opt in to receive SMS/text communications, we may collect the following information:

a. Personal Information

• Name

• Phone number

• Email address

• Mailing address

• Information submitted through contact forms or consultations

b. Case-Related Information

• Information relating to a potential or existing legal matter

• Case numbers or client identification information, if applicable

• Documents or materials voluntarily provided to our firm

c. Website and Technical Information

• IP address

• Browser type and device information

• Website usage information collected through cookies or analytics tools

d. SMS/Text Message Information

• The content of text messages sent and received

• Delivery and read status information

• Communication preferences and opt-in/opt-out records

2. How We Use Your Information

We use the information we collect for legitimate business and legal purposes, including:

a. Client Communication

• Responding to inquiries and consultation requests

• Providing legal updates and case-related communications

• Communicating with clients regarding appointments, deadlines, and case developments

b. Legal Services and Case Management

• Evaluating potential claims

• Managing and administering legal matters

• Maintaining client records and internal documentation

c. Website Operations and Improvement

• Operating and improving our website and communications systems

• Analyzing website usage and performance

• Enhancing the security and functionality of our services

d. Compliance and Protection

• Complying with applicable laws, regulations, and ethical obligations

• Responding to lawful requests, subpoenas, or court orders

• Protecting the rights, safety, and security of our firm, clients, and users

3. SMS/Text Messaging Communications

If you opt in to receive SMS/text messages from our firm, you consent to receive communications related to your inquiry, legal matter, appointments, or other firm-related communications.

Message frequency may vary. Standard message and data rates may apply depending on your wireless carrier and plan.

You may opt out of receiving SMS/text messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact our office directly.

Consent to receive SMS/text messages is not required as a condition of retaining our firm or receiving legal services.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose information in the following limited circumstances:

a. Service Providers

We may share information with trusted third-party vendors or service providers that assist us in operating our website, communication systems, case management platforms, or SMS services. These providers are required to maintain the confidentiality and security of your information.

b. Legal and Ethical Obligations

We may disclose information when required by law, court order, subpoena, or applicable professional obligations, or when necessary to protect the rights or safety of our firm, clients, or others.

c. Business Transfers

In the event of a merger, acquisition, restructuring, or transfer of firm assets, information may be transferred as part of that transaction, subject to applicable confidentiality obligations.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, misuse, disclosure, or alteration. However, no electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

6. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), to the extent those laws apply.

Subject to applicable exemptions and limitations, California residents may have the right to:

• Request access to certain personal information we maintain

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about categories of data collected and disclosed

Please note that information collected in connection with providing legal services may be exempt from certain provisions of California privacy laws due to attorney-client privilege and other legal obligations.

To submit a privacy-related request, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon posting the revised policy on our website. We encourage users to review this page periodically for updates.

9. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Serino & Nocon LLP

10089 Willow Creek Road, Suite 200
San Diego, CA 92131
snocon@serinonocon.com
(619) 432-2610